No Refund Policy
Last updated: June 2026
1. Service-Based Policy
Due to the custom nature of our website development, UI/UX design, and database configuration services, **we strictly enforce a No-Refund Policy**. Once work begins (including mockups, domain allocation, code setup, or server deployments), all payments made are non-refundable.
2. Work Commences Instantly
Our services require immediate developer hours, custom mockup designs, server configurations, and third-party license acquisitions. These assets are custom-tailored to your business and cannot be resold or recovered once completed.
3. Interactive Revisions
We provide interactive preview configurations (such as layout grids and mockup previews) throughout the development cycle to ensure you align with the design style. You can request layout revisions during this process to ensure the final product meets your specifications.
4. Support SLA
If you encounter setup or operational issues with your website after launch, our engineering support team will assist you via WhatsApp or email to resolve errors or server bugs.